Customer Service

FAQs answered here.  Please do not hesitate to contact us with any questions or comments.  All email inquiries will be answered as soon as possible, usually the same day.  You can reach us by phone Monday-Sunday from 8:00 a.m. to 8:00 p.m. CST.

info@ontasknaturally.com

Vesco Vitamins LLC
3203 Barton Point Cir.
Austin, TX  78733

(512) 744-3935 phone
(512) 236-5231 fax

 

Manufacturer

Our most important order of business was to find a reputable manufacturer located in the United States.  We sent inquiries to dozens of potential manufacturers.  After much due diligence, we believe that we have found the best possible manufacturer for our product.

 Our manufacturer has over 30 years of experience in the pharmaceutical and nutritional supplement industries and represents many of the largest, most common household names.    All of the manufacturing, packaging and analytical testing is done in house in their state of the art, FDA inspected U.S. facility.

Their manufacturing adheres to Standard Operating Procedures (SOPs) in full compliance with current Good Manufacturing Practices (cGMP) using the industry’s most advanced equipment.

 Shipping and Handling

Continental United States and Canada

Regular shipping is United States Postal Service (USPS) first class mail for 1-2 bottles and priority mail for 3+ bottles.  The delivery time in the Continental United States is approximately 2-5 days for first class mail and 1-3 days for priority mail.  Delivery time to Canada may take 5-10 days.  If you would like faster or alternative shipping options, please contact us.

Shipping charges on the website are for Continental United States and Canadian orders only.  Shipping and handling charges start at just $4.95.

International Orders

International orders will be shipped in the most cost effective way available.  Please contact us for a quote.  Delivery time is usually 1-2 weeks depending on delivery method and customs.

Return Policy

You may return any unopened items for a full refund within 30 days of the product ship date.  Shipping and handling charges are non-refundable.

We will replace damaged products within 30 days of the product ship date.

Please call (512)744-3935 if you have any questions.